If you have any questions at all
please do not hesitate to email us at support@vilantae.co.uk.
We will return your email within 24 hours.
If you would like to track the status of an order, just send us
an email, and we will track your email address through our order
records. Remember that shipping time doesn't include Sundays and
that occasionally the post office experiences delays and it takes
an extra few days.
Note: The most common reason for failured delivery is because
people forget to click all the way through after paying with Paypal.
If you think this was the case with your order, please email us.
Occasionally, the post office will
attempt to deliver a package and leave a note saying it's available
for local pickup. Sometimes people forget to read the note.
Our mailing address is:
Evolution-X
Wyvern House
Railway Terrace
Derby, Derbyshire DE1 2RU
United Kingdom
• You may call us toll free at 0800 587 1028. Our hours are Monday
through Friday from 6pm to 2am.
